Putting Out Fires in Your Business: Paying Attention to Priorities

As President Dwight D. Eisenhower once said, “What is important is seldom urgent and what is urgent is seldom important.” Sometimes, however, it is difficult to discern the difference between the two. We know innately that often the tasks deemed ‘urgent’ are usually to please or satisfy someone else (i.e. our boss, our coworker, etc.). […]

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Improving an Individual’s Work-Life Balance Leads to More Productive Employees

New studies show that if an employee has a good work-life balance, they are less likely to quit their jobs and more likely to be happy with their jobs. Interestingly, both men and women crave a balance between being at work and being at home. The statistics are striking. If employees are happy with their […]

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Ask the Coach

Question: How can I build a customer relationship fast? Answer: You can’t. Building customer relationships is a process and cannot be accelerated or you risk the result of being short lived. Think about it, look at any strong relationship you have in your life and think about how long it took to develop that relationship. […]

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The Expert’s Perspective

By Sam Kanakanui Building relationships with your clients and customers is equally important online as it is in the off line world. First you should find where they “hang out” online, which social sites or community portals do they frequent. Then it’s time to interject your voice in the conversation and lead them to your […]

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Uncle Nick

By Mark Zajac Do you merely meet expectations? My Uncle Nick’s service station was on the south side of Chicago. One afternoon a customer called…from Danville! Apparently, he was downstate on business and his car broke down and he wanted to get home tonight. Nick asked his location and said he would send someone down […]

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Marketing 101 with Team Triad Coaching

Marketing 101

By Randy Moser Your main objective of marketing your business should be to create and capture customer value. By creating value for the customer, you can capture value from the customer in return. Many business people confuse marketing with sales and use the two terms interchangeably. This is not the proper use of both the […]

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Ask The Coach

Question: What is the difference between a Unique Selling Proposition and Added Value?  Answer: A Unique Sellng Proposition (USP) and an added value brings to the customer the same thing. You are satisfying a need and bringing it in a unique way.You might look at the Unique Selling Proposition as a more formal title or […]

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It’s About Value

By: Mark Zajac My uncle Nick owned a full service gas station on the south side of Chicago for over 50 years. Some of you may even remember when someone else pumped your gas, washed your windows, checked the tires and fluid levels and had a mechanic that could fix almost anything with an engine. […]

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Profit 101

By Randy Moser Profit is an interesting business concept. In theory most businesses are working hard to produce a return and make money. However, the challenge always presents itself to maximize profitability. Where do I start? There are five functional areas of the business where you can have an immediate impact on the “bottom line.” […]

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Coaching vs Consulting

By Randy Moser The number one misunderstanding when we speak to people regarding our practice is knowing the difference between coaching and consulting. There is a distinct difference and it is not a mere exercise in semantics. You hire a consultant based on their expertise and input into a problem. The project most likely has […]

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